PYROMART SHIPPING POLICY
As of March 30, 2021
This Delivery Policy explains your delivery obligations as a vendor should you elect to allow shipping for your customers in addition to curb side pick-up. You are responsible for setting-up the shipping method through your individual Pyromart administration panel. Pyromart does not provide any shipping services and will not be responsible for the delivery of the goods. PyroMart is solely the facilitator of the process through the shipping application programming interface on the pyromart.com website.
This policy is part of our vendor terms and conditions. By selling on Pyromart, you are agreeing to this policy and our vendor terms and conditions.
Vendors are responsible for dispatching their sold items on pyromart.com to buyers who elect shipping. Whether you are using a delivery or fulfilment service or delivering yourself, please keep in mind that you are ultimately responsible for making sure that your buyers receive their orders and that you are abiding by all local and federal rules and regulations for the shipment of dangerous goods.
By selling on Pyromart, you agree to:
If vendor cannot complete a transaction, and the buyer already submitted his or her payment, the vendor must issue a full refund, including shipping costs. (We encourage buyers and vendors alike to keep record or any refunds in case a dispute arises).
In the unlikely event an order does not arrive, be prepared to provide valid proof of dispatch. Valid proof of dispatch must show that the item actually was dispatched and that it was sent to the address provided on Pyromart. If a buyer does not receive their order or there is an issue with the items shipped, they may file a case against your shop and you will be solely responsible to finding a resolution with the buyer.
Pyromart will not facilitate any returns from buyers and any issues with the shipped goods is the sole responsibility of the vendor.
You, as vendor, may elect to purchase shipping insurance for the packages you dispatch. However, this will not be facilitated through Pyromart and you should check directly with your delivery or fulfilment provider.